Service Delivery Manager – Cardiff Bus

Service Delivery Manager – Cardiff Bus

Service Delivery Manager – Cardiff Bus


 

Service Delivery Manager

 
Cardiff Bus is the major provider of bus services in the Cardiff and surrounding areas. With 550 employees and 180 vehicles, we are committed to delivering a reliable, affordable, clean, safe, low carbon and frequent bus service, providing a friendly, high-quality customer experience and bringing communities together.

We have a rare opportunity for a Service Delivery Manager to join our team. Reporting to the Head of Operations, you will be responsible for delivering a high quality, customer focused service ensuring that that all business objectives, standards and targets are achieved.

What we are looking for?

You’ll be someone who has excellent management experience, with a people focused approach to lead our team of supervisors. You will have an understanding of the impact of the role on the wide reorganisation, and leadership experience.

You will also have an ability to engage with stakeholders at all levels and experience gained in a unionised environment within the transport and logistics sector. A Certificate of Professional Competence for Transport Managers (Passenger Transport) would be advantageous but not essential. You will be able to demonstrate leadership qualities, experience in building, delivering and maintaining relationships as well as deliver- ing results through a team..

What do we offer?

We offer a competitive remuneration package, starting at £36,000 p/a, free travel for you and your immediate family (conditions apply), continuous professional development and the potential to develop in the business.

This is an ideal opportunity to be part of part of an organisation that has its employees at the heart of what it does, striving to be the most admired bus company in Wales with a proud workforce behind it.

If this sounds like an opportunity you want to go for, then what are you waiting for? – apply on our website at www.cardiffbus.com/careers.

If you have any questions, or would like to discuss the role please contact Godfrey Mawoyo, Head of Operations on gmawoyo@cardiffbus.com

Closing Date — 7th June

 
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